We're here to help you get the most out of Fox AI.
Email: support@foxstack.ai
Response time: We typically respond within 24 hours on business days.
Fox AI won't open after installing
On first launch, macOS needs to install developer tools and set up the runtime. This can take 1-2 minutes. A progress window will appear. If nothing happens after a few minutes, try quitting and reopening the app from Applications.
The browser didn't open automatically
Fox AI opens in your default browser once the local server is ready. If it doesn't appear, try opening http://localhost:18789 manually. Make sure no firewall or VPN is blocking local connections.
I can't sign in
Fox AI supports Google and Apple sign-in. If sign-in fails, check your internet connection and try again. If the issue persists, email us with your device type and a screenshot of any error message.
Fox AI can't access my platform
Fox AI can navigate to most major education and task platforms. If your platform isn't loading, send us the URL and we'll add it to the supported list.
I want to cancel my subscription
You can manage your subscription from the account section in the Fox AI interface. To cancel, click your profile, then Manage Subscription. Changes take effect at the end of your current billing cycle.
How do I delete my account?
You can delete your account from the Fox AI mobile app under Settings. This permanently removes all your data from our servers. This action cannot be undone.